Frequently Asked Questions
How can we help you?
Welcome to the Help Center! Here, you’ll discover answers to frequently asked questions, helpful guides, and useful tips to help you maximize your experience with our platform.
- Teachers’ Laptop financing
- Cowri Credit
- Sproutly Books
- Sproutly Pay
- Asset Financing
- Invoice Financing
Can I subscribe even if my school isn't on Sproutly yet?
How long does it take to receive my laptop?
How do I begin the subscription process?
What is the monthly subscription fee?
What can affect my subscription approval?
Can I still subscribe if I already have financial commitments?
Do I pay anything upfront?
How long will deductions be made from my salary?
As a teacher and parent, can I subscribe to both the laptop plan and a school fees plan?
Are there penalties if I miss a subscription payment?
Will my laptop be taken away if I fall behind?
I'm a teacher, but I also need the laptop for my side hustle. Can I still subscribe?
What happens if I leave my school before finishing the subscription?
Do I have to select a specific laptop brand or model?
Are the laptops new?