Sproutly Privacy Policy

At Sproutly, our guiding principle is to treat our customers with the utmost care and respect. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the choices available to you regarding our handling of your information.

Information We Collect and Why

Personal Information We Collect for Wallet Creation

To create your wallet and access Sproutly’s services, we collect only the necessary information:

• Your name
• Your child’s admission number

This minimal data helps us create a unique NSUI (our proprietary identification number) for your account, which we use to securely manage your transactions and access to education credits.

In addition, we collect Know Your Customer (KYC) data, which includes:

• Full name
• Email address
• Phone number
• Government-issued ID or BVN for verification

This information is required to comply with regulations and set up your digital wallet for deposits and payments.

Minimal Data Collection for Children

We respect your child's privacy. We do not collect sensitive information such as your child’s:

• Photo
• Address

Our platform is designed to prioritize privacy and anonymity, using only the admission number to tie accounts to billing ledgers, ensuring a secure and streamlined experience.

Security and Data Protection

Sproutly employs bank-grade encryption and stores all data on secure, encrypted servers. We ensure that your personal information and transactions are fully protected, from wallet creation to managing payments and credits.

Automatic Data Collection:

Like many digital services, we automatically collect information such as IP addresses, browser details, and usage patterns to improve your experience. This data is stored securely and is used to enhance platform functionality.

How We Use Your Information

We use the information we collect to:

• Create and manage your Sproutly wallet
• Provide seamless payment and credit services
• Maintain the security of your account
• Improve the Sproutly App and user experience
• Comply with legal obligations (e.g., KYC requirements)

Privacy and Anonymity Measures

NSUI Identification:

Each account is tied to a unique NSUI number, ensuring that billing ledgers are managed securely without exposing personal details.

Future Enhancements:

Over time, we may transition to using only NSUI numbers instead of names for even greater anonymity

Your Choices

You can:

• Access and update your personal information
• Opt out of marketing communications
• Request deletion of your data

For any inquiries or requests, please contact us at privacy@sproutly.africa.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or your data, feel free to reach out to us at privacy@sproutly.africa.